How to Access Your Polestar Online Learning Materials

Thank you for joining a Polestar Pilates Course. Every Polestar course includes an online learning component with supplementary resources to enhance your educational experience.

Online Access Information

If applicable, access to your online materials and resources will be granted approximately one month before the start of your first module/activity. 

You will receive an email from Polestar Online Support d2lsupport@polestarpilates.brightspace.com with instructions on accessing your online dashboard at learn.polestarpilatesasia.com (please check your spam folder). If you don't receive these instructions, please let us know. This email will be received approximately 1-3 days after you register for the course. 

Forgot your password?

Your username will usually be the email that you used to register for your Polestar course. 

Please reset your password using the "Forgot your password?" link. If you are still having issues, we can manually rest this for you. 

IMPORTANT: According to Polestar policy, there is an expiration date for your online access. Make sure to complete all materials during this period so you have notes for future reference. For students who would like additional access time, a monthly charge will apply. For specific timing details, please see our terms and conditions. You can find the start/End date stated in your course dashboard (See below)

Course-Specific Online Components

The online materials you receive will depend on your specific course/activity registration. If you are unsure what you should received, please contact support. 

Important Requirements

Please make sure to log in to the platform as early as possible. There may be requirements that you need to complete before your first contact module. 

How to Navigate the Online Platform

All the content can be found within the section “Content”



Please navigate to table of contents and start with the first section. In the picture above there is a clear “Start here” although this may not appear in all courses in the system. You just need to know that you should navigate in chronological order. 

Sometimes there may be a pass score 80% on each quiz to progress through the online course. If the next section isn't appearing, you'll need to retake the previous section to achieve the required 80% pass mark.

For Polestar Workshops/Continuing Education

Some Polestar workshops CE Courses also have some online resources associated with them. These will be made available on a similar timeline (approximately 30 days before the start of the activity)

Not your first course?

If this is not your first course, the online access you are given depends on what you registered and paid for. I.e. Many students do not want to re-take the gateway or PP online portion of the course. Your access will be commensurate with what you registered and paid for. 

Need Additional Support?

Need Help? Please send any questions by creating a support ticket:

Email info@polestarpilates.in 

If you have any other questions, please don't hesitate to contact us.

Best regards and happy learning!

Alexander Bohlander

Polestar Pilates India

Education Director